Electricity Distributors

Electricity and natural gas distributors own and maintain the distribution networks, including electricity powerlines and power poles, and natural gas pipelines that carry electricity and natural gas to houses and businesses. They are the people responsible for delivering electricity and gas to homes and businesses across Australia. These are a separate entity to the company that sends you bills (“retailers”), however they handle all faults and repairs.

Network charges have risen substantially over the last 10 years, when governments ordered the networks to upgrade their ageing infrastructure. Unlike retail charges, network charges are a non-contestable component of energy costs.

The Australian Energy Regulator (AER) is responsible for overseeing the reliable and cost-effective operation of network and pipeline service providers. This ensures end-users can access energy when necessary. The regulator also has final approval of changes with network charges.

Victoria has a pricing adjustment on 1 January every year, the other states in the NEM change every financial year, 1 July.

You can find your distributor using the below table:

Electricity Distributors across Victoria


Australian Gas Network

There is an interconnected pipeline network covering Queensland, New South Wales, Victoria, South Australia, Tasmania and the ACT.

Gas Pipelines – transport gas from processing and storage facilities to the domestic market. Distribution Networks – deliver gas from the transmission pipelines to industrial customers.

Image result for australia gas network map